Help Center

How are cancellation and refund?

PRO-URL.COM charges and collects in advance for use of the SaaS service. All services rendered are non-refundable. Once a customer selects a subscription plan and provides billing information, PRO-URL.COM will calculate a prorated amount with the first payment due on signing.

All subscriptions monthly and yearly renew automatically on their due renewal date according to date of purchase until officially canceled in writing. Customers may cancel anytime by emailing a notice to: support@pro-url.com

Customers will receive an email from PRO-URL.COM confirming that their subscription to the SaaS service has been canceled..

Important: No refunds or credits for partial months, quarters or years of service will be refunded to a customer upon cancellation.

Customers have the ability to upgrade or downgrade their subscription plan for the SaaS services at any time. For any kind of upgrade or downgrade in subscription, customer has to write to support@pro-url.com or make the changes on the PRO-URL.COM dashboard.

The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.

With regards to downgrades on a subscription, PRO-URL.COM does not issue refunds or credits for partial months of service.

PRO-URL.COM reserves the right to refuse/cancel a subscription to any of the SaaS services bought from PRO-URL.COM, If PRO-URL.COM refuses a new or renewing subscription/membership, registrants will be offered a refund on prorata basis of pending days in subscription plan bought.

These above policies apply to all the SaaS services listed on PRO-URL.COM unless otherwise noted in the corresponding program materials.

Did not answer your question?
Kontaktiere uns